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Can you scan photos and trannies?
Yes, we can scan photos, trannies or negs. We do this at high-resolution 48bit and also
Do giclée prints fade?
Not under normal conditions. Unlike normal prints, giclée printing uses 'archival' materials - the inks are pigment based and the paper is generally 100% cotton and mould-made.
How do you pronounce 'Giclée'?
Try "gee-clay" and you'll be pretty close.
What is the largest size you can print?
It's 112cm by 346cm (44" x 136")
Can you print on canvas?
Yes, we have two types of canvas available - matt and lustre, but if you plan to 'stretch' the canvas you need to allow for extra material to go around the sides and back of the frame.
Can I have just one print?
That's the advantage of giclée printing, every print is individually made, so a single print is ok.
Do you print cards from my images?
Once we have created a master file from your images, you can have greetings cards, postcards or any other type of card. We can also supple envelopes and cell bags.
Do you give discounts for quantities of prints?
Yes, if you order five or more prints from a single image you get a 10% discount.
What printer do you use?
Our main printer is an Epson 9880 and use Epson Ultrachrome K inks. We print at 1440 and only in a single direction for accuracy and control over the printer head. The printer has custom computer calibrated profiles for each of our substrates.
How many inks does your printer use?
We have eight inks in total, all RGB. The main benefit to this format are the three blacks: matt black, light black and light, light black, which ensures a continuous 'grey-scale' to create all the variations in colours.
Can you scan at 48bit?
Yes, we always scan at this colour depth as it gives us much more scope when mastering (adjusting) the print to match the original. We also scan at 4x sample rate to ensure there are no technical anomalies in the scan.
Do you send prints 'flat'?
Our 'classic 1' size prints can be safely sent flat. We have special packaging to keep them flat. Larger than this size we roll the print and ship it in a sturdy tube for safe handling. Prints will lay flat out of the tube, it just takes a day or so.
Can you send prints direct to my client?
Yes, we offer our SendDirect service where your package is labelled 'Your print(s) from Your Name' and included is a compliments slip from you.
What papers do you print on?
After a lot of research, we have focused on Hahnemühle and Fotospeed papers.: ' 'Photo Rag Bright White' a 308gsm fine art paper, 'Fotospeed PF Lustre' a 270gsm classic soft-sheen photographic paper and Fotospeed PF Ultra Matt a 240gsm matt photographic paper.
Can you scale up my photos?
Yes, we have special 'fractal' software to scale images without loss of quality or the introduction of 'artifacts'.
How long does it take to make print?
This just depends on the size. An A3 size print will take about 10mins. An A0 size print could take half an hour to print. Some printers speed things up by setting their machine to print 'both ways', but this reduces the quality.
Where can I sell my prints?
This can be at Galleries, Art Shows, Pop-ups, events, online. In fact, anywhere where people are likely to buy them. The first step is to enable people to see your work.
How much 'white border do you allow?
For paper prints, we always give you at least 2cm all round. For canvas prints it's the same unless you plan to stretch them. Then you need to consider how much extra material you need to go round the side and back of the frame. You also need to allow enough the the stretching pliers to grip.
Are you a 'registered printer'?
Yes we have accreditation from the Fine Art Trade Guild, SGIA and are one of the few 'ArtSure' approved printers. We've also been established for 16 years.
What is the difference between a giclée print and a normal print?
A 'normal' print is produced at high-speed using four-colour dye inks (CMYK). They are printed onto paper that has been bleached and 'strengthened' to go through a modern high-speed press. Its this 'bleaching' that can discolour the paper over time. Dye inks also fade. Giclée prints are individually produced using eight or more pigment inks and specially coated paper that's of 'archival' quality. Meaning it's designed to last.
Can you giclée print onto any type of paper?
No, only papers that have the right coating for giclée inks. Otherwise the ink just soaks into the paper. Giclée inks are water-based.
Can you print from a JPEG?
Yes, but its not the best format for quality prints. JPEG by its very nature has compressed your image. To do this it 'averages' colours, depending on the level of compression, which reduces the colour range and 'impact' of the file. However, if your image was created as a JPEG you can't recover the detail by saving to another format. Plus, each time you save a JPEG it compresses the file again.
Can you print from a RAW file?
Technically yes, but its better that you make your adjustments to the file and send us a TIFF or PSD copy. A RAW file is just that, straight from the camera sensor.
Can I visit your studio?
Yes, we'd love to meet you. Come and see how the process works. Click here to arrange a visit.
What price for a scan?
Scanning cost from £25.00 plus VAT depending on the type and size of the original. Call us for a quote - 01747 852 221.
What price for a print?
This depend on the size of the image and the substrate you want it printed on. Prices start at £6.50 plus VAT. Call us for a quote - 01747 852 221.
Do you stretch canvas?
No, this need a different environment as cutting the frame or mount creates dust. Not something your want when printing, but you're local framer should be able to help you. Remember, you need to spray a protective coating over your canvas print after it has been stretched. Giclée inks are water-based and will 'run' if they get wet.
Can you frame my prints?
No, but your local framer can. If you want to find accredited framers go to https://fineart.com
Do you cut mounts?
No, this need a different environment as cutting the mount creates dust. Not something your want when printing. Your local framer should be able to help you.
What inks do you use?
We use the best Epson Ultrachrome K pigment inks. Cheaper 'alternative' inks will fade (and wreck our machines!).
Are your prints waterproof?
No, the inks are water-based and any water could lift the coating of the paper/canvas. You can however spray a protective coating over a print to seal the surface.
Do you supply a Certificates of Authenticity?
Yes, each print comes with an embossed Certificate of Authenticity.
Do I get a copy of my scan?
Unlike many printers, with us you always get a copy of your scan.
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