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Can you scan large artworks?
Yes we can. Our custom scanner enable us to scan up to 1m square (39" square), and we do this at high-resolution 48bit.
Do giclée prints fade?
Not under normal conditions. Unlike normal prints, giclée printing uses 'archival' materials - the inks are pigment based and the paper is generally 100% cotton and mould-made.
How do you pronounce 'Giclée'?
Try "gee-clay" and you'll be pretty close.
What is the largest size you can print?
It's 112cm by 346cm (44" x 136")
Can you print on canvas?
Yes, we have two types of canvas available - matt and lustre, but if you plan to 'stretch' the canvas you need to allow for extra material to go around the sides and back of the frame.
Is it best to scan or photograph art?
Scanning normally proves best because it captures the art at the same size as the original and can do so at high-resolution. Also, there is no risk of lens barrel distortion or image softening at the edges. But the main benefit is in the amount of picture information that can be captured by scanning. The level of detail and colour range is much higher with scanning.
Can I have just one print?
That's the advantage of giclée printing, every print is individually made, so a single print is ok.
Do you supply proofs?
Not as such, but you can order a 1st print. Proofs only work if we both have sight of the original, which means your artwork will have to travel back and forth, this can introduce unnecessary costs. From our experience, we know how 'close' a match can be and will always deliver the most faithful reproduction.
Do you print cards from my artwork?
Noce we have created a master file from your artwork, you can have greetings cards, postcards or any other type of card. We can also supple envelopes and cell bags.
Do you give discounts for quantities of prints?
Yes, if you order five or more prints from a single image you get a 10% discount.
Can you print 'Gold'?
We can't print a metallic gold, but we can simulate the effect. We can do the same for bronze, silver and chrome. But you have to bear in mind that the 'shine' of metallics is actually a reflection of light, its not a colour per se..
What printer do you use?
Our main printer is an Epson 9880 and use Epson Ultrachrome K inks. We print at 1440 and only in a single direction for accuracy and control over the printer head. The printer has custom computer calibrated profiles for each of our substrates.
How many inks does your printer use?
We have eight inks in total, all RGB. The main benefit to this format are the three blacks: matt black, light black and light, light black, which ensures a continuous 'grey-scale' to create all the variations in colours.
Can you scan at 48bit?
Yes, we always scan at this colour depth as it gives us much more scope when mastering (adjusting) the print to match the original. We also scan at 4x sample rate to ensure there are no technical anomalies in the scan.
Do you send prints 'flat'?
Our 'Classic 1' size prints can be safely sent flat. We have special packaging to keep them flat. Larger than this size we roll the print and ship it in a sturdy tube for safe handling. Prints will lay flat out of the tube, it just takes a day or so.
Can you send prints direct to my client?
Yes, we offer our SendDirect service where your package is labelled 'Your print(s) from Your Name' and included is a compliments slip from you.
Can you print Digital Art?
Yes, but speak to us first about the format and size of your work. We have software that helps scale your work without loosing the detail/quality.
Can you scan Pastels?
Yes, but we prefer you to 'fix' them first. This is because some of your pastel could offset onto the scan table. Pastels reproduce very well in print and we recommend printing onto Photo Rag for the best result.
Can you scan pencil art?
Yes we can, but like pastels, we prefer you to fix them first. And like pastels they look best on Photo Rag paper when printed. In fact, it's hard to differentiate them from the original!
Can you scan textile art?
Yes we can, but sometimes the file needs extra work to reproduce the 'look' of the original.
Can you scan oil paintings?
Yes, it just depends on the depth of any impasto. As above, 10mm of depth is ok.
Does impasto reproduce?
You have to remember that the print is flat, but we do have methods to enhance the appearance of the 'raised' areas to capture the 'look' of the original work.
What papers do you print on?
After a lot of research, we have focused on the two best Hahnemühle papers.: 'German Etching' a 310gsm textured paper ideal for most fine art, and 'Photo Rag' a 308gsm smooth version that's ideal for pastels, pen and pencil, etc. Both papers are 'mould made', 'archival quality' and best in class.
Can you print my art smaller than the original?
Yes we can, but always recommend printing the same size as the original for the best results. Reducing the image can often 'close up' detail and change the impact of the original. There's no problem in reducing the image for cards.
What colours don't reproduce well?
Most art colours reproduce very well within the 'gamut' or colour range of giclée inks. The only areas where the sometime need to be a compromise are 'hot' scarlet, bright turquoise, metallics and fluorescent colours.
How long does it take to make print?
This just depends on the size. An A3 size print will take about 10mins. An A0 size print could take half an hour to print. Some printers speed things up by setting their machine to print 'both ways', but this reduces the quality.
Where can I sell my prints?
This can be at Galleries, Art Shows, Pop-ups, events, online. In fact, anywhere where people are likely to buy them. The first step is to enable people to see your work.
How much 'white border do you allow?
For paper prints, we always give you at least 2cm all round. For canvas prints it's the same unless you plan to stretch them. Then you need to consider how much extra material you need to go round the side and back of the frame. You also need to allow enough the the stretching pliers to grip.
Are you a 'registered printer'?
Yes we have accreditation from the Fine Art Trade Guild, SGIA and are one of the few 'ArtSure' approved printers. We've also been established for 16 years.
What is the difference between a giclée print and a normal print?
A 'normal' print is produced at high-speed using four-colour dye inks (CMYK). They are printed onto paper that has been bleached and 'strengthened' to go through a modern high-speed press. Its this 'bleaching' that can discolour the paper over time. Dye inks also fade. Giclée prints are individually produced using eight or more pigment inks and specially coated paper that's of 'archival' quality. Meaning it's designed to last.
Can you giclée print onto any type of paper?
No, only papers that have the right coating for giclée inks. Otherwise the ink just soaks into the paper. Giclée inks are water-based.
Can you print my art from a JPEG?
Technically yes, but you might be disappointed with the result. JPEG by its very nature has compressed your image. To do this it 'averages' colours, depending on the level of compression, which reduces the colour range and 'impact' of the file. The JPEG is more often than not smaller than the original, and at 72dpi (we print at 360dpi). The best, most faithful reproductions come from scanned artwork with the file 'mastered' to match the original.
My art is a collage of various things, can you scan it?
Yes, in most cases our scanner can capture about 10mm of depth and still remain in focus.
What is the best type of art for print?
If you're planning to sell prints, then its all down to what people want to buy. One of the advantages of fine art prints is there is not the same responsibility as owning an original. If you move, change decor or just want a change, prints can be replaced.
Does my art need to be 'dry' before you scan it?
Ideally, yes. To protect your art and our scanner. It also means the paint has 'settled' and is not going to change.
Can I send you my art?
Yes, but make sure its well packaged. We recommend using thin MDF to protect watercolours, pastels, etc. Art on a frame need lots of bubble wrap and should ideally go in a box. Packaging suppliers have telescopic boxes for art. If the art is small then send it Special Delivery from the Post Office. For larger works, use a reputable courier service like DHL or FedEx.
Should I varnish my art before sending?
Preferably not. The varnish just adds another layer for the scanner to see though when scanning your art. It also sometimes create a reflection that the scanner picks up and needs to be edited our of the file.
Can I visit your studio?
Yes, we'd love to meet you. Come and see how the process works. Click here to arrange a visit.
What price for a scan?
Scan and mastering cost from £48.00 plus VAT depending on size of the original. Call us for a quote - 01747 852 221.
What price for a print?
This depend on the size of the image and the substrate you want it printed on. Prices start at £6.50 plus VAT. Call us for a quote - 01747 852 221.
Do you stretch canvas?
No, this need a different environment as cutting the frame or mount creates dust. Not something your want when printing, but you're local framer should be able to help you. Remember, you need to spray a protective coating over your canvas print after it has been stretched. Giclée inks are water-based and will 'run' if they get wet.
Can you frame my prints?
No, but your local framer can. If you want to find accredited framers go to https://fineart.com
Do you cut mounts?
No, this need a different environment as cutting the mount creates dust (not something you want when printing). Your local framer should be able to help.
What inks do you use?
We use the best Epson Ultrachrome K pigment inks. Cheaper 'alternative' inks will fade (and wreck our machines!).
Are your prints waterproof?
No, the inks are water-based and any water could lift the coating of the paper/canvas. You can however spray a protective coating over a print to seal the surface.
Can I paint over your prints?
Yes, but you'll need to do some tests first. Normally you need to create a 'barrier layer' before you apply any paint. You'll also need to check what effect your paint is going to have on the surfaces below it.
Do you supply a Certificates of Authenticity?
Yes, each print comes with an individually printed embossed Certificate of Authenticity. You can choose to have the picture title and your name printed on the Certificate. We can also add Limited Edition numbering or Special Edition information.
Do I get a copy of my scan?
Unlike many printers, with us you always get a copy of your scan, plus a JPEG version for publicity and a web-optimised version for use online.